How do I record a WhatsApp or Instagram order?+
Open RunMyLabel on your phone, go to Sales, tap + New Sale. Enter the customer name, select the channel (WhatsApp / Instagram), add the SKU and quantity. Done. stock is deducted automatically, invoice generated instantly.
How does the fabric cutting calculator work?+
Go to Fabric → Cutting Calculator. Select a fabric from your stock, enter metres needed per piece, and your wastage %. The calculator instantly shows how many pieces you can cut. Click “Confirm Cut” and the fabric is deducted and the cut is logged.
What is the Refer & Earn programme?+
Share your unique referral link. When a brand signs up and subscribes using your link, you earn 10% of their monthly payment. every month, as long as they stay. Refer 10 monthly subscribers and your own subscription is effectively free. Any earnings beyond that go to your wallet and can be withdrawn as cash.
Can I track stock I’ve sent to retail stores?+
Yes. Add your partner stores in the Stores tab. Record which SKUs and sizes you’ve sent to each store. When they return unsold stock, record it and it automatically restocks your main inventory. Any sales from that stock are recorded as B2B orders.
Are B2B sales included in my total revenue and P&L?+
Yes. B2B wholesale orders are fully integrated. they count in Statistics, Orders, Payments, Returns, Inventory deduction, and P&L. You can toggle between B2C only, B2B only, or both on the dashboards.
How does the AI data import work? Is it reliable?+
Upload any Excel, CSV, or Shopify export. Our AI reads the structure, maps your columns to RunMyLabel fields, and shows you a full preview table before importing anything. There’s also a one-click undo. AI gets it right most of the time. and our support team is there to fix anything it doesn’t.
Can I control what my staff can see?+
Yes. Hide any tab from your entire organisation, or set individual permissions per staff member. P&L, Payments, Settings. you choose who sees what. Changes take effect immediately.
Do I need to install anything?+
No. RunMyLabel runs in your browser. Chrome, Safari, Firefox. Works on laptop, iPad and phone. Data syncs across all devices in real time when connected to the cloud.